Returns and Exchanges
Returns, Exchanges & "It arrived looking nothing like that" situations. We've got you.
At KCBR, we've built 13 years of trust on honesty. Our return policy works
the same way — straightforward, no fine print, no runaround.
OUR 30-DAY RETURN POLICY
You have 30 days from delivery to request a return
or exchange. Items must be unworn, unwashed, and in
original condition with tags attached.
To start a return: email sales@kindlecrack.net with
"RETURN" in the subject line, your order number, and
your reason. We'll send you instructions within
1–2 business days.
Please note: customers are responsible for return
shipping costs. We recommend using a trackable
shipping method.
Approved refunds are processed to your original
payment method within 10 business days of receiving your return.
DAMAGED OR WRONG ITEMS
If something arrives damaged, misprinted, or isn't
what you ordered — we fix it immediately at no cost
to you. Email info@kindlecrack.net within 5 days
of delivery with a photo and your order number.
No questions, no runaround. We cover all costs
for our mistakes.
SIZE EXCHANGES
Not the right fit? We offer easy size exchanges
within 30 days of unworn or unused items.
Email sales@kindlecrack.net with your order number
to get started. Size up if you're ever unsure —
our tees and hoodies run true to size but most
readers prefer a relaxed fit.
Please note: customers are responsible for return
shipping on size exchanges.
LOST IN TRANSIT
If your package appears lost, email us within
30 days of the estimated delivery date. Include
your order number and tracking information and
we'll sort it out.
QUESTIONS?
General questions: info@kindlecrack.net
Orders & exchanges: sales@kindlecrack.net
Always include your order number — it helps
us help you faster.